FAQs
Do you do custom orders?
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Yes! I specialize in custom Sigil Talismans, made specifically for your values, goals and intentions. The price for custom orders depends on design and materials used. If you are interested in a custom piece, please send me a message through the contact page on this site, or email me at altarcraftdesign@gmail.com
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Do you ship worldwide?
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Yes, any purchases can be shipped worldwide.
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How do I take care of my jewellery?
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Precious metals may tarnish over time with exposure to air and perspiration. We recommend keeping your piece dry and removing it before exercise, swimming, or bathing. To keep your piece clean and shiny, use a high-quality silver polishing cloth.
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How are items shipped?
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All orders are shipped through Canada Post. Tracking and insurance is included for all orders within North America. Orders outside of North America will NOT include tracking or insurance, unless specifically requested (extra charges may apply).
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What if my shipment is delayed or lost?
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Once your item has shipped, it is out of our hands. If you have any questions about your shipment, you will need to check your tracking number, or contact Canada Post for more information. We are not responsible for lost or stolen items. Please let us know if there are issues with your shipment, we will try our best to help.
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